CarePatrol of Greater Mobile and Northwest Florida hiring Senior Care Consultant – Mobile, AL in Mobile, AL

Help families navigate one of life’s most important decisions.

CarePatrol of Greater Mobile & Northwest Florida is seeking an experienced Senior Care Consultant to serve the Mobile market. This is not an entry-level position. We’re looking for someone who is already comfortable building professional referral relationships, advising families through complex senior care decisions, and representing our company throughout the healthcare community.

If you thrive on building relationships, solving problems, and making a meaningful difference in the lives of older adults and their families, we’d love to meet you.

What You’ll Do

As a Senior Care Consultant, you will manage your own territory while serving as a trusted advisor to families and healthcare professionals.

Responsibilities include:

• Develop and maintain strong referral relationships with hospitals, physicians, rehabilitation facilities, home health agencies, hospice providers, and other healthcare professionals.
• Build and maintain relationships with assisted living, memory care, and independent living communities throughout your territory.
• Meet with families to understand their medical, financial, social, and personal needs.
• Guide families through senior housing options while providing compassionate, objective recommendations.
• Tour communities with clients and families.
• Coordinate communication among families, healthcare providers, and senior living communities.
• Maintain accurate documentation and follow-up within our CRM.
• Represent CarePatrol professionally at networking events, community meetings, and educational opportunities.
• Consistently manage an active caseload while providing exceptional customer service.

What We’re Looking For

Required Qualifications

• Minimum 3 years of experience in senior living, healthcare, medical sales, discharge planning, case management, social work, admissions, or a closely related field.
• Demonstrated success building and maintaining professional referral relationships.
• Strong communication, organization, and critical thinking skills.
• Ability to work independently while managing multiple clients simultaneously.
• Comfortable spending significant time in the community meeting with referral sources and touring with families.
• Valid driver’s license; reliable personal vehicle; and active automobile liability insurance meeting or exceeding state minimum requirements, with proof of insurance required prior to employment. Must be willing and able to travel throughout the Mobile area and occasionally to the Pensacola and Gulf Breeze markets.
• Must be able to successfully complete hospital and healthcare system credentialing requirements, including background checks, drug screening, immunization documentation, tuberculosis screening, and other compliance requirements as required by referral partners.

Preferred Experience

• Existing relationships within the Mobile healthcare community.
• Knowledge of assisted living, memory care, skilled nursing, hospice, and home care services.
• Experience working with hospitals, physicians, rehabilitation facilities, or senior housing providers.

What Success Looks Like

Our most successful consultants are:

• Relationship builders who enjoy networking.
• Trusted advisors who listen before recommending solutions.
• Self-starters who don’t require daily supervision.
• Highly organized professionals who follow through on commitments.
• Compassionate advocates for older adults and their families.
• Comfortable making independent decisions in a fast-paced environment.

Why CarePatrol?

At CarePatrol, we believe every family deserves knowledgeable, compassionate guidance when navigating senior care. We have proudly served families throughout Greater Mobile and Northwest Florida for more than a decade and are recognized as one of the nation’s top-performing CarePatrol franchises.

Our team lives our TEAM UP values:

• Trust
• Empathy
• Accountability
• Mentorship
• Unity
• Passion

If you’re looking for meaningful work where you can build lasting professional relationships while changing lives every day, we’d love to hear from you.