Fear Free, LLC hiring Corporate Programs & Products Coordinator Job in United States

Corporate Programs & Products Coordinator
Location: Remote (US)
Department: Sales / Growth
Reports To: Director of Growth

About Us:
Founded by “America’s Veterinarian,” Dr. Marty Becker, and developed by hundreds of experts in behavior, medicine, and handling, Fear Free has become one of the single most transformative initiatives in the history of companion animal practice.

Our programs and courses provide veterinary professionals, pet professionals, animal welfare communities, and pet owners with the knowledge and tools to ensure a pet’s physical and emotional well-being.

Position Overview:
The Corporate Programs & Products Coordinator supports the execution and daily management of Fear Free’s corporate partnerships and product relationships. This role works closely with the Corporate Programs & Products Specialist and the Director of Growth to ensure program deliverables are fulfilled, communications are timely and professional, and all partner touchpoints reflect Fear Free’s brand and mission.

The ideal candidate is highly organized, detail-oriented, proactive, and thrives in a collaborative environment. This role is an excellent fit for someone who is organized, proactive, and excited to support high-visibility projects involving strategic sponsors and industry alliances. If you have experience in marketing, sales coordination, or relationship management and want to grow with a purpose-driven team, this role is ideal for you.

Key Responsibilities:

Program Support & Coordination

• Contribute to strategic growth initiatives by supporting programs that align with Fear Free’s revenue and engagement goals, as directed by the Director of Growth.
• Assist with the daily management of Corporate Program Member (CPM) and Preferred Product Provider (PPP) relationships.
• Maintain internal trackers, schedules, and records for program deliverables, benefits usage, and partner communications.
• Lead the onboarding of new PPP members and coordinate the collection of required assets and information.
• Monitor and respond to inquiries in the Corporate Programs Salesforce queue, escalating as needed.
• Manage tracking of contract terms, renewal dates, and invoicing status in collaboration with the Specialist and Finance team.
• Ensure timely updates to partner listings on the Fear Free website and other public-facing materials.

Marketing & Communication Assistance

• Collaborate with the marketing team to coordinate content delivery for partner campaigns (emails, social posts, graphics, etc.).
• Schedule and assist in the execution of webinars, podcasts, and other partner-driven events.
• Organize and maintain documentation for all approved marketing and educational assets.
• Provide administrative support for review processes related to co-branded materials and partner content.

Reporting & Data Management

• Compile basic performance metrics and engagement data for quarterly partner reports.
• Help ensure CRM and project management tools (e.g., Salesforce, Monday.com) are up to date with accurate records.
• Support the analysis and reporting of program KPIs under the direction of the Specialist.

Event & Conference Support

• Coordinate logistics for partner involvement in events, conferences, and webinars.
• Prepare pre-event materials, track post-event follow-ups, and support communications with attendees and partners.

Other Duties

• Perform other duties as assigned in support of team goals and strategic initiatives.

Performance will be measured against a combination of activity-based results and key performance indicators (KPIs). Specific targets will be set by the DOG each quarter/year and may vary by role and territory. Performance will be primarily tracked using data from the company’s CRM and other reporting platforms.

Communication Expectations

Employees are expected to respond to internal and external communications within a reasonable timeframe—ideally within the same or next business day, unless out of office. Given the fast-paced, customer-focused nature of the organization, timely responses are critical to business operations.

Required Skills & Qualifications:

• 1–3 years of experience in marketing, client support, partnerships, or project coordination.
• Strong organizational and time-management skills.
• Professional written and verbal communication skills.
• Ability to manage multiple tasks, meet deadlines, and work collaboratively with cross-functional teams.
• Detail-oriented mindset and willingness to learn.
• Comfortable working in a fast-paced, evolving environment.
• Proficiency in Salesforce or similar CRM platforms and Microsoft Office Suite (Word, Excel, Outlook).

Preferred Skills & Qualifications:

• Strong interpersonal and communication skills with a customer-focused mindset.
• Self-starter attitude with the ability to work independently and take ownership of responsibilities.
• Positive and proactive approach to problem-solving and achieving goals.
• Ability to collaborate with cross-functional teams and contribute to a supportive team environment.
• Comfortable presenting to small or large groups, both virtually and in person.

The Ideal Candidate Will Be Able To:

• Remain in a stationary position for an extended period while operating a computer.
• Position themselves to install tech equipment, including under desks.
• Move objects weighing up to 20 pounds.
• Participate in virtual and/or in-person meetings.
• Travel by car and /or airplane

Travel:

• Up to 10%, including trade shows, events, or in-person client meetings.

Success In This Role Requires:

• A proactive, team-first mindset with a desire to support and learn.
• Accountability, responsiveness, and attention to detail.
• Flexibility and adaptability as partnership needs and timelines shift.
• Enthusiasm for Fear Free’s mission and dedication to upholding its standards and values.

This role provides a strong foundation for future growth within Fear Free and offers the opportunity to contribute meaningfully to programs that support animal wellbeing, corporate engagement, and education.

Job Type: Full-time

Pay: $42,000.00 – $48,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Application Question(s):

• Why do you want to work at Fear Free?
• What unique qualifications do you have that would make you a great fit for this role?
• What motivates you?
• Describe yourself in three words.

Work Location: Remote