Mobile County, Alabama hiring Communication Center Specialist I (Mobile County Commission) in Mobile County, AL

General Information

This is communications and public contact work involving the operation of computer and telecommunication equipment for an action center.

Jurisdiction Hiring Salary MOBILE COUNTY $36,653

Requirements

Minimum Qualification Requirements

Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and a minimum of one year communications or clerical experience in a public relations capacity; or a combination of education and experience equivalent to these requirements.

Special Requirement

Fluency in Spanish may be required, depending upon assignment.

Description

For details, please see the Class Specifications | COMMUNICATION CENTER SPECIALIST I | Class Spec Details (governmentjobs.com).

Important Information

All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, “email” should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application.

If needed, computers are available in our office at 1809 Government Street, Mobile, AL.

Our office hours are 8:00 am to 5:00 pm Monday – Friday, except for major holidays.

Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination.

A person with a disability may request accommodation by contacting the Mobile County Personnel Board at 251-470-7727.

Adam Bourne, Personnel Director

The agencies we serve are equal opportunity employers.

Benefits

The Mobile County Personnel Board promotes and encourages progressive personnel policies in all of its jurisdictions. Among the benefits enjoyed by local full-time merit system employees as a result of these policies are:

  • 10 days annual vacation with accumulation to 35 days (The number of days earned increases based on years in the merit system, with a maximum of 25 days per year for 25 or more years of service)
  • 10 days paid annual sick leave with no limit on accumulation
  • 12 paid holidays each year (some jurisdictions may vary)
  • Group medical plan (most jurisdictions)
  • Paid life insurance (in some jurisdictions)
  • Retirement plans
  • Employee Credit Union
  • Promotion by competitive exam
  • Periodic review and adjustment of salary rates to be competitive with local employees and to provide cost of living increases
  • Opportunities for continuing education and self-development through formalized academic and in-service training programs

01

Do you have the legal right to work in the United States?

  • Yes
  • No

02

Mobile County agencies typically do not sponsor individuals for staff positions. Will you now or in the future require sponsorship for employment visa status?

  • Yes
  • No

03

Are you currently an employee of a Mobile County Merit System organization, including any of the following job types: Appointed, contract, provisional, full-time, part-time, temporary, seasonal, or supernumerary

  • Yes
  • No

04

Use the dropdown menu below to select the option that most closely represents the highest level of education that you have completed.

  • 8th grade
  • 9th grade
  • 10th grade
  • 11th grade
  • High School or GED
  • 1 year of college
  • 2 years of college
  • Associate Degree
  • 3 years of college
  • 4 years of college
  • Bachelor’s degree
  • Bachelor’s degree and postgraduate coursework toward a Master’s Degree
  • Bachelor’s degree and professional certification (Certified Public Accountant, Engineer)
  • Master’s degree
  • Master’s degree with additional coursework toward a Doctoral degree
  • Juris Doctor
  • Doctoral degree

05

Use the dropdown menu below to select the option that most closely represents the amount of experience you have working in a call center or dispatch center.

  • None
  • 6 months
  • 1 year
  • 1 year and 6 months
  • 2 years
  • 2 years and 6 months
  • 3 years
  • 3 years and 6 months
  • 4 years
  • 4 years and 6 months
  • 5 years
  • 6 years
  • 7 years
  • 8 years
  • 9 years
  • 10 years
  • 11 years
  • 12 years or more

06

Use the dropdown menu below to select the option that most closely represents the amount of experience you have in a customer service or public relations capacity. Examples include customer service representatives, front desk clerks, receptionists, office management or office assistant roles with high customer interaction, community resource officers, or call center or dispatch operators.

  • None
  • 6 months
  • 1 year
  • 1 year and 6 months
  • 2 years
  • 2 years and 6 months
  • 3 years
  • 3 years and 6 months
  • 4 years
  • 4 years and 6 months
  • 5 years
  • 6 years
  • 7 years
  • 8 years
  • 9 years
  • 10 years
  • 11 years
  • 12 years or more

07

Describe any experience you have receiving and processing requests for information and answering questions from the general public. In your response, include the name of employer(s) where these duties were performed, dates of employment (month/year) and number of hours worked per week. If you have no experience in this area, enter “None” in the blank space below.

08

Are you able to work nights, weekends or holiday hours if required?

  • Yes
  • No

09

Are you fluent in Spanish?

  • Yes
  • No

10

Use the dropdown menu below to select the option that most closely represents your Veteran status.

  • I am not a veteran, or I was discharged under less than honorable conditions.
  • I am an honorably discharged veteran.
  • I am an honorably discharged disabled veteran. (more than 10%)
  • I am the spouse of an honorably discharged disabled veteran. ( more than 10%)
  • I am the widow or widower of a deceased veteran.

11

Please provide details regarding your/your spouse’s Veteran’s status. In your response, please include department, component, and branch, MOS, dates of service/deployment, years of active and/or inactive service, and character of service. If neither you nor your spouse is/was a veteran, enter “None” in the blank space below.

12

Have you been convicted of a Felony within the last 5 years?

  • Yes
  • No

Required Question

Source ⇲

To apply, please visit the following URL: