Fit Recruiting hiring Intake Specialist in Mobile, AL

Fit Recruiting is seeking an Intake Specialist to join one of Mobile’s premier law firms. This is an excellent opportunity for a compassionate, polished professional who enjoys helping others and thrives in a fast-paced, client-focused environment. The Intake Specialist serves as the first point of contact for prospective clients, ensuring every interaction is handled with professionalism, empathy, and attention to detail. Salary is in the $40K-$45K range, depending on experience, with growth opportunities and benefits.

Responsibilities:

• Serve as the first point of contact for prospective clients by phone, email, and online inquiries
• Conduct detailed intake interviews and gather accurate case information
• Listen with empathy while providing exceptional customer service
• Schedule consultations and coordinate appointments
• Enter and maintain accurate information in the case management system
• Request and organize supporting documentation
• Follow up with prospective clients regarding next steps
• Communicate with attorneys and legal staff to ensure a seamless intake process
• Maintain confidentiality while handling sensitive client information
• Support additional administrative projects as needed

Qualifications:

• Outstanding verbal and written communication skills
• Strong organizational skills with exceptional attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Professional, compassionate, and client-focused demeanor
• Proficiency with Microsoft Office